When the Expected Goes Out the Window

How often in your business do things go exactly as you expect? If you have prospects, customers, and employees your answer is most likely “not as often as I’d like.” Humans are imperfect and messy – so how do you and your staff actually behave when the unexpected occurs?

In my first ever video blog, you’ll hear about my friend Val who was well prepared for the unexpected. There are valuable lessons to be learned from her story.

When the Expected Goes Out the Window

This entry was posted in Blog, Implementing Change, Leadership and tagged , , , , , , , , , , . Bookmark the permalink. Post a comment or leave a trackback: Trackback URL.

Post a Comment

Your email is never published nor shared. Required fields are marked *

*
*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

  • CertGIC-Logo
  • Powerful and thought-provoking information that cuts to the heart of what business leaders need to address to be successful.

    Paula Portner
    SMD Group
  • Latest Twitter Updates from Mark