Tag Archives: align

Got Alignment? Broken Promises Won't Pay the Rent

People build relationships and decide who to buy from based upon trust.  Patricia Aburdene, author of Megatrends 2010 said: “Transcendent values like trust and integrity literally translate into revenue, profits and prosperity.” If you are searching for a surefire way to anger and alienate your prospects and customers, simply violate their trust and you have [...]

Posted in Customer Loyalty, Obstacles to Change, Performance Improvement | Also tagged , , , , , | Leave a comment
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  • These last 6 months that we have been working together are beginning to take hold. Change is clearly in the air. Your insight and focus has been an excellent stimulating force. You worked well with my entire management team, bringing everyone into the fold as we sought consensus.

    We now work with a very clear set of goals in mind with specific action plans and accountability clearly defined. Your work with me in the execution phase has helped me to remain focused and to use the strategic plan as a guiding force in decision making.

    Thank you for your commitment and efforts on behalf of Benefit Sources & Solutions.

    Scott Rappoport
    President
    Benefit Sources & Solutions
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