Tag Archives: front-line employees

Front Line Staff Drive 90% of Your Profit – Stop Ignoring the ROI of Engagement

By admin | Published: June 14, 2010

A new McGill Institute for Health and Social Policy study published by the Harvard Business Review reports that no matter what the size of your business – SURPRISE! – the way you treat employees at the lowest rungs of the company ladder can have a positive impact on your bottom line. This finding seems to be [...]

Posted in Leadership, Performance Improvement | Also tagged , , , , , | 1 Comment
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