Tag Archives: integrity

Got Alignment? Broken Promises Won't Pay the Rent

By admin | Published: February 29, 2008

People build relationships and decide who to buy from based upon trust.  Patricia Aburdene, author of Megatrends 2010 said: “Transcendent values like trust and integrity literally translate into revenue, profits and prosperity.” If you are searching for a surefire way to anger and alienate your prospects and customers, simply violate their trust and you have [...]

Posted in Customer Loyalty, Obstacles to Change, Performance Improvement | Also tagged , , , , , | Leave a comment
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  • You listened to all the issues and implemented a workshop that was exactly what was needed by our group. Your goal setting exercise in particular was very impactful and taught us to look at goal planning in terms of solving obstacles that stand in the way of achievement. We are implementing this concept broadly. The most common phrase during the second day of our conference was, ‘Remember what Mark Green said yesterday…’ That was the first opportunity for us to appreciate your impact, and I am glad that it was so immediate and so visible for me to witness!

    Nora Tsivgas
    Specialty Director - North Region Specialty Markets Account Management
    Pfizer, Inc.

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