In today’s mile-a-minute, e-connected, global, frenetic, here-today-gone-tomorrow world of commerce, it is no surprise that many of us don’t take enough time to select and focus on our most important business objectives. Whether you employ 4 or 400, crystal clear focus combined with a steady cadence of accountability will dramatically improve your competitive positioning and [...]
How often in your business do things go exactly as you expect? If you have prospects, customers, and employees your answer is most likely “not as often as I’d like.” Humans are imperfect and messy – so how do you and your staff actually behave when the unexpected occurs? In my first ever video blog, [...]
In a recent article entitled “Economic Downturn Gives Owners Time to Work on Value Drivers,” my good friend Eric Donner, Managing Member of Regal Wealth Advisors reviews how important value drivers are to maximize a business’ selling price. He goes on to point out that it is the work of the owner – not employees [...]
To understand why we resist change, it is useful to acknowledge that humans are creatures of habit, and that habits are learned behaviors with predictable outcomes. By creating change, we force those involved – including ourselves – to confront the unknown and “unlearn” things that we previously accepted as producing desirable results. Even if the [...]
Most companies I know spend a large portion of their budgets on driving new business through the front door. Far fewer spend even a fraction as much in a directed effort to avoid having those precious customers walk out the back door. The prevailing assumption is that by providing pretty good service and having [...]
(How to Get Your Organization to Run Smoothly Without You) Ahh, Summer. Summer means barbecues, swimming, baseball games, camping, road trips, and lazy days in the sun. That’s what summer is all about, isn’t it? Well, for some, that’s just wishful thinking. Many business owners are so tied to their companies that they can’t step [...]
