How often in your business do things go exactly as you expect? If you have prospects, customers, and employees your answer is most likely “not as often as I’d like.” Humans are imperfect and messy – so how do you and your staff actually behave when the unexpected occurs? In my first ever video blog, [...]
“Our deeds follow us, and what we have been makes us what we are.” – John Dykes Although accountability has various definitions, it is typically used to describe personal responsibility for getting something done. Accountability is an essential element of focused accomplishment and, therefore, of the business world. Successful organizations build systems that encourage accountability [...]
